Security

Keep your Klearcut account secure.

Password

Changing Your Password

1. Go to Settings → Security
2. Click Change Password
3. Enter your current password
4. Enter and confirm your new password
5. Click Save

Strong passwords:

• At least 12 characters
• Mix of letters, numbers, symbols
• Not used on other sites

Forgot Password

1. On the login page, click Forgot Password
2. Enter your email
3. Check your inbox for a reset link
4. Click the link and set a new password

Two-Factor Authentication (2FA)

Add an extra layer of security:

Enabling 2FA

1. Go to Settings → Security → Two-Factor Authentication
2. Click Enable
3. Scan the QR code with your authenticator app (Google Authenticator, Authy, etc.)
4. Enter the 6-digit code from the app
5. Save your backup codes somewhere safe

Using 2FA

After entering your password, you'll be asked for the 6-digit code from your app.

Recovery

If you lose access to your authenticator:

1. Use one of your backup codes
2. Or contact support@klearcut.io for account recovery

Active Sessions

See where you're logged in:

1. Go to Settings → Security → Sessions
2. View all active sessions:
   • Device type
   • Location (approximate)
   • Last active
3. Click Revoke to log out a session

Data Export

Download all your data:

1. Go to Settings → Security → Data Export
2. Click Request Export
3. We'll email you when it's ready
4. Download within 7 days

Export includes:

• Customers
• Quotes
• Jobs
• Invoices
• Products
• Notes and attachments

Deleting Your Account

1. Go to Settings → Security
2. Scroll to Delete Account
3. Enter your password to confirm
4. Click Delete My Account