Customers
Customer Details
Managing contacts, addresses, notes, and history
Each customer record stores everything you need to know about that customer.
Overview Tab
The main view shows:
- Contact information — Name, email, phone
- Address — Billing and site addresses
- Quick stats — Total jobs, revenue, outstanding invoices
Contacts
Add multiple contacts for a customer:
- Open the customer record
- Click the Contacts tab
- Click Add Contact
- Enter their details:
- Name
- Role (e.g., Site Manager, Accounts)
- Phone
- Click Save
Use contacts when sending quotes — select who should receive it.
Addresses
Store multiple addresses:
- Click the Addresses tab
- Click Add Address
- Enter the address details
- Set a label (e.g., "Head Office", "Warehouse", "Site 1")
- Click Save
Select the relevant address when creating quotes and jobs.
Notes
Keep important information about the customer:
- Click the Notes tab
- Click Add Note
- Type your note
- Click Save
Notes are timestamped and show who added them.
History
The History tab shows:
- All quotes sent to this customer
- All jobs completed
- All invoices and payment status
Click any item to open it.